FAQ for campgrounds
1For campground operators
How does an ad work at campstar?
If we have caught your attention and you would like to register your campground(s) with us, please contact us at info@campstar.com
What advantages do I have if I am registered with campstar?
Being part of the campstar community provides you with many advantages. Among other things, your ad is free, your campground is easier to find in the digital jungle and your target group expands exponentially. So you can make new campers aware of your offer for free. In addition, you can customise your ad and take advantage of our upgrade options.
How much does it cost to register my campground?
The ad on campstar is free of charge. Further information can be found here.
How can I change the details of my campground?
If you would like to adapt your ad, please contact us by sending an email to info@campstar.com.
How many languages is campstar available in?
Currently campstar is available in English, German, French, Spanish, Italian, Dutch, Croatian and Swedish. Our goal is to offer our services in all languages that are represented by the campstar community.
What should I do if I can no longer find my campground?
If your campground no longer appears in the results list, contact us at info@campstar.com.
How do I receive customer inquiries about campstar?
Your campground is displayed on campstar. If a camper is interested in your offer, he/she will contact you via the booking form.
What should I do if my campground is fully booked?
If your campground is fully booked, please let us know and we will hide your ad for a short period of time.
How can I remove my pitch from campstar?
If you want to remove your pitch from campstar, please email us at info@campstar.com.
